Help & FAQ

What is Partida?

Partida helps families and individuals track the documents they need for a Portugal visa application. You can create a household, invite family members, and mark each document's status as you gather them.

How do I invite my partner or dependents?

From your dashboard, open Settings and use the invite link to add family members to your household. They'll receive an email with instructions to join.

What do the document statuses mean?

Each document can be marked Not started, In progress, Uploaded, Submitted, or Complete. These are for your own tracking — they don't affect your actual application.

Is my data secure?

Yes. All data is encrypted at rest and in transit. Authentication is handled by Google Firebase. See our Privacy Policy for full details.

How do I delete my account?

Go to Settings → Account and choose Delete account. This permanently removes all your data within 30 days and cannot be undone.